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Patient calls practice. Receptionist triages. Appointment booked.
Labas GP is an operations platform for primary care. Asha gathers patient history before the visit. Our mobile unit brings lab-grade bloods, X-ray and ultrasound to the door. Care Intelligence surfaces who's due for review. One session instead of a six-week trail. Every decision still in the GP's hands.
The traditional UK primary care pathway scatters a single clinical decision across weeks. Appointments, waits, bloods, more waits, Advice and Guidance, a review appointment. Labas GP closes the whole loop in one visit. Hover any event for detail. Toggle between the two pathways below.
Patient calls practice. Receptionist triages. Appointment booked.
One to fourteen day wait. NHS Digital 2024: 60% seen within 24h, 10% wait over two weeks.
GP takes history. Decides on bloods or imaging. Completes ten-minute consultation.
Patient travels to community diagnostic centre or hospital phlebotomy. Separate appointment often required.
Results wait. Most NHS trusts: three to five working days from sample receipt.
GP reviews results. If imaging needed, separate appointment. If specialist input needed, Advice and Guidance is initiated.
NHS England 2025: routine A&G response target up to 10 working days. Some specialties two working days.
Patient returns to GP to discuss results, review plan, receive prescriptions or referral.
Patient calls the practice as they always have. Nothing changes about how they book.
GP sends pre-consultation link. Patient completes structured history before the appointment.
GP reads the brief before the appointment. Contacts patient if clarification is needed. Orders bloods, X-ray, or ultrasound where the GP judges these are needed.
Mobile unit attends the patient home. CE-marked, factory-calibrated analysers and portable imaging already in NHS use. Bloods, X-ray, or ultrasound delivered at the door.
Bloods processed on board. Imaging reported by a radiologist. Everything lands in the GP dashboard within minutes.
With full clinical picture, the GP initiates Advice and Guidance with specialist input available same day.
Patient attends the appointment with everything resolved. Plan issued. Clinical loop closed.
Every AI scribe on the market stops at the documentation. Labas GP carries the same session from history through bloods through Advice and Guidance through plan. One visit. Loop closed. Click any station.
Nothing changes about how patients book. Reception calls, online forms, the existing flow. What changes is what happens next. The GP sends a pre-consultation link, and the clock starts on a single closed loop rather than a six-week trail of appointments.
Click what your patient would report. Asha organises the words into a clean clinical picture for the GP to read. No diagnosis. No code suggestions. No inference. Just what the patient said, in the order a GP needs to hear it.
Asha never suggests a diagnosis. Asha never recommends a test. Asha never applies a clinical code. Asha structures what the patient said, in the order a GP needs to hear it. Every clinical decision is the GP's, from the first code to the last signature.
Labas GP watches your patient list against NICE recall intervals and quietly raises its hand when someone is due. The HbA1c that is fourteen months old. The cardiovascular review missed last quarter. The BP check a hypertensive patient has not had in a year.
The system does not book. It does not invite. It does not decide who should be seen. It surfaces the patients who are due, names the reason, and waits for the GP to act. Every invitation is sent by a clinician, reviewed by a clinician, and logged against the decision-maker.
Care Intelligence surfaces the patient. The GP approves the invite. Labas delivers the email. What arrives in the patient's inbox is written in their language, in the voice of their practice, explaining why the appointment matters and what to expect.
Patricia, we've been looking after your diabetes together for a while now. Every few months we check one number, called HbA1c, to see how the last three months have gone.
It's been longer than it should be. We'd like to bring you back in.
A nurse from Labas visits you at home, at a time you choose.
Two small tubes of blood. Ten minutes. Results within fifteen minutes while she's still there.
Your GP reviews the numbers the same day and calls to talk them through. No letter in the post. No second appointment.
Every email is approved by a GP before sending. Every appointment link is logged against the clinician who authorised it. The patient can reply to pause reminders at any time. No pressure. No summons.
Every guardrail below is enforced architecturally, not as a policy but as a constraint in the code. Documented to DCB0129 and DCB0160 standards. Tap any card to reveal what Labas does instead.
Every appointment that could have been one, every admission that could have been prevented, every late-stage diagnosis that could have been early. The NHS knows the numbers. Labas GP acts on them.
Labas works with your GP, not instead of them. The GP consultation stays on both sides of every scenario below. What changes is everything that happened around it.
Cited from NHS England National Cost Collection, NHS Resolution, Cancer Research UK, and the York Health Economic Consortium.
For a practice that avoids a single ambulance conveyance, the recovered cost covers four weeks of Labas Starter. UK practices average 30 to 40 999 calls per 10,000 patients each year; Labas is one of several mechanisms that can support earlier primary-care resolution.
A practice that avoids one 3-day ACS admission recovers the equivalent of four months of Labas Professional. Same-session diagnostics and structured pre-consultation are two mechanisms among several that support avoidance; the recovered cost accrues to the commissioning system.
At a conservative 20% A&G diversion rate across a four-partner practice (50 referrals per partner per year), outpatient cost avoided is approximately £3,900 per year. Neurology referrals at £416 shift this upward.
Stage migration for a single patient represents a cost delta of £12,600 to the commissioning system. Structured pre-consultation surfaces red-flag symptoms earlier and Care Intelligence supports the recall of patients who have missed follow-up or screening. Both are mechanisms that shift the stage-at-diagnosis distribution; neither causes the shift alone.
One in seventy UK adults has undiagnosed diabetes. A 10,000-patient practice therefore holds approximately 100 undetected cases in its list. Care Intelligence surfaces at-risk patients against NICE intervals for GP-initiated review; earlier detection is associated with approximately £1,765 of avoided annual complication cost per patient to the commissioning system.
182 hours per full-time GP equals roughly 45 minutes of reclaimed clinical time per working day. Across a four-partner practice that is 728 hours a year. The Chiswick case achieved this through signposting and workflow redesign; structured pre-consultation is a parallel mechanism targeting the same category of recoverable time.
NHS figures from PSSRU 2024, NHS National Cost Collection 2023/24, and The King's Fund 2023/24 summary. Private figures from published 2025 provider rates. Detailed pricing pack available to commissioners under NDA.
Piloting in London. Cohort one is two to three West London nursing homes and their registered GP practices. Three months. No commitment beyond that.